Privacy Policy mib8 — Your Personal Data Protection

This Privacy Policy explains how mib8 ("we", "Platform") collects, uses, discloses, and protects your personal information when you use the mib8.pro website and all related services. This document forms part of the service agreement between you and mib8.

By registering or continuing to use the mib8 platform, you acknowledge that you have read and fully understood this Privacy Policy. If you disagree with any part of this policy, you are encouraged to discontinue use of our platform and contact our support team for appropriate follow-up.

This Privacy Policy applies to all mib8 platform users, including unregistered visitors, registered members, and mib8 mobile app users. We are committed to ensuring your personal data is managed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and industry best practices.

Mib8 only collects personal data necessary for platform operations, legal compliance, and user experience improvement. The following are the categories of data we collect:

The personal data we collect is used solely for the lawful and stated purposes below. mib8 will not use your data for any other purpose without first obtaining your consent:

• Identity verification (KYC): To verify your identity in compliance with anti-money laundering (AML) legal requirements and to safeguard your account security.
• Account operations: To create, manage, and maintain your mib8 account, process deposits and withdrawals, and handle any disputes that arise.
• Service communications: To send important notices relating to your account, security updates, transaction confirmations, and relevant technical information.
• Platform improvements: To analyze aggregated usage patterns in order to improve user experience, enhance platform features, and resolve technical issues.
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and platform abuse.
• Legal compliance: To fulfill legal obligations, regulatory requirements, and relevant court orders.
• Marketing communications: To send promotional information and exclusive offers, subject to your consent, which may be withdrawn at any time.

Mib8 does not sell or rent your personal data to any third party. However, under certain limited circumstances, we may need to share data with the following parties:

• Payment service providers: Financial institutions and payment processors required to securely handle your deposits and withdrawals. They only receive the data necessary to complete the transaction.
• Licensed game providers: Gaming companies providing content on the mib8 platform may receive limited session data required for game operations.
• Technical service providers: Third parties assisting with hosting, cybersecurity, analytics, and technical support, all bound by strict confidentiality agreements.
• Regulatory authority: When required by law, court order, or valid request from law enforcement authorities.

The security of your personal data is mib8's highest priority. We implement multiple layers of technical and organizational protection to keep your data safe at all times:

• 256-bit SSL/TLS encryption: All communications between your device and the mib8 servers are encrypted using the latest industry encryption standards.
• Two-factor authentication (2FA): An additional security layer requiring verification via a second device during login or important transactions.
• 24/7 Monitoring: Continuous security monitoring system to detect and respond to any threats or suspicious activity in real time.
• Internal access control: Members' personal data is accessible only to authorised staff with a legitimate business need.
• Regular security testing: Independent security audits and penetration tests are conducted regularly to identify and address any system vulnerabilities.
• Secure data backups: Data is regularly backed up to a secure, separate location to ensure recovery in the event of a technical incident.

Mib8 uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and ensure platform security. The following are the types of cookies we use:

• Essential Cookies: Required for core platform operations such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Saving your preferences such as language, region, and display settings to provide a more personalized experience.
• Analytics Cookies: Helps us understand how users interact with the platform so we can make meaningful improvements. Data collected is aggregated and does not directly identify individuals.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality and security of the mib8 platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mib8's internal policies, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request prompt correction.
• Right to Withdraw Consent: You may withdraw your consent to certain data processing, particularly for marketing purposes, at any time without prejudice.
• Right to Restriction of Processing: In certain circumstances, you may request that we restrict how we use your personal data.
• Right to Erasure: You may request deletion of your personal data, subject to our legal obligations to retain certain records for specified periods.
• Right to Complain: If you believe your data has been processed improperly, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

Mib8 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law. The following are our data retention guidelines:

• Active account data: Retained for the duration of your active membership on the mib8 platform.
• Financial transaction records: Retained for a minimum of 7 years from the transaction date, in compliance with Malaysia's financial legal requirements.
• KYC verification documents: Retained for 5 years after account closure, in line with applicable AML regulations.
• Security activity log: Retained for 2 years for investigation and fraud prevention purposes.
• Support communication records: Retained for 3 years after the last interaction for reference and dispute resolution purposes.

Once the designated retention period has ended, your personal data will be securely deleted or anonymized using procedures that meet industry standards.

The mib8 platform may contain links to third-party websites or services in certain contexts, such as game providers or support channels. Please be aware that:

• The mib8 Privacy Policy applies solely to the mib8.pro platform and official mib8 apps.
• Mib8 is not responsible for the privacy practices of any third-party website or service.
• We recommend that you carefully read the privacy policy of every third-party website you visit.

Mib8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Whenever a material change occurs, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the mib8 platform regarding the changes.
• Sending email notices to registered members for significant changes, at least 7 days before they take effect.

Continued use of the mib8 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, our team is ready to assist through the following channels:

• Live Chat: The fastest option — available 24/7 directly within the mib8 platform.
• Email: [email protected] — for written inquiries requiring documentation or official records. Please state the subject as "Privacy Policy Inquiry".
• FAQ: Visit page FAQ us for instant answers to the most frequently asked privacy questions.

We aim to respond to all privacy-related inquiries within 5 business days. For more complex cases requiring thorough investigation, we will inform you of the expected timeframe.