At mib8, every member deserves an enjoyable gaming experience without letting it affect daily life. We provide the tools, guidance, and support you need to stay in control.
Online gaming is only permitted for individuals aged 18 and above. If you or someone you know is experiencing gambling-related issues, please use the available self-control tools or contact mib8 customer support for immediate assistance. Remember — gaming is entertainment, not a source of income.
Online gaming should be an enjoyable form of entertainment — much like watching a movie or going out with friends. Problems only arise when it begins to take over your financial, emotional, or personal time.
Mib8 fully understands this reality. That is why we do not just provide the best gaming experience — we also equip our platform with a range of easy-to-use self-control tools. We believe that members who play responsibly are happier and more loyal in the long run.
Our Responsible Gaming Policy is more than just a terms document. It is a genuine commitment from mib8 to every member in Malaysia — that we are by your side, not only when you win, but also when you need help.
mib8's Commitment: We will not send promotions to members who have activated self-control limits or who are in a self-exclusion period. Your privacy and well-being are always our priority.
Decide on an amount you are comfortable spending before you start playing — and stick to that limit without exception.
Treat gaming as paid entertainment, not an investment or a way to make quick money.
Take a break at least every hour. Step away from the screen, drink some water, and reassess your state of mind.
There is no shame in asking for help. The mib8 support team is ready to assist you at any time.
All these tools are available directly within your mib8 account — free, easily accessible, and effective immediately.
Set the maximum deposit amount you can make per day, week, or month. Once the limit is reached, the system will automatically block further deposits until the period resets. Changes to reduce your limit take effect immediately; changes to increase your limit require a 7-day waiting period to give you time to reconsider.
Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, your account will be temporarily blocked from placing new bets. This feature helps you avoid impulsive decisions to "chase losses," which often make your financial situation worse.
Set a maximum duration for each gaming session. mib8 will send a warning notification 15 minutes before the time limit is reached, and the session will be automatically ended when the period expires. This feature is especially useful for preventing unplanned gaming marathons and maintaining a healthy balance of your time.
Need a short break? Activate a self-timeout for 24 hours, 72 hours, or 7 days. During this period, you will be unable to log in, make deposits, or play. Your account balance remains safe and can be withdrawn once the timeout period ends. This option is ideal for members who feel they need a brief pause.
For more serious cases, members may apply for self-exclusion of 6 months, 1 year, or permanently. During this period, the account will be fully closed and all marketing communications will be stopped. Permanent self-exclusion applications are irreversible and require an identity verification process.
Access a full statement of your gaming activity, including total deposits, losses, net wins, and time spent each week and month. This full transparency helps you objectively assess your gaming patterns and make smarter decisions based on real data.
The questions below are designed to help you assess your relationship with gaming. This is not a clinical test — it is a personal guide to help raise your self-awareness. If you answer "Yes" to 3 or more questions, we encourage you to activate a self-control tool or contact mib8 support.
Answer honestly with yourself. No one sees your answers — this self-assessment exists solely for your own benefit.
Have you ever felt the need to wager increasingly larger amounts to get the same level of excitement?
Have you ever tried to stop or cut back on gaming but found yourself unable to do so?
Has gaming started affecting your relationships with family or friends?
Have you ever borrowed money or sold belongings to fund your gaming activity?
Do you play to escape stress, anxiety, or personal problems?
Have you ever hidden your gaming activity or the amount of money you spent on gaming from your loved ones?
This process takes less than 2 minutes and can be completed directly within your account without needing to contact customer support.
Visit mib8.pro and log in using your username and password. Make sure you are on the official website and that the connection is secure (HTTPS).
Click the profile icon in the top-right corner and select "Account Settings" or "My Profile" from the dropdown menu that appears.
Find and click the tab labelled "Responsible Gaming" or "Self-Control". All protection tools are listed here with a brief description for each.
Choose the tool that suits you — whether it's a deposit limit, loss limit, session time limit, or self-timeout. Enter your preferred value and review your selection carefully.
Click "Save" or "Activate" to confirm your settings. You will receive a confirmation email as a record. Changes that reduce limits take effect immediately, while changes that raise limits require a waiting period.
Mib8's specially trained responsible gaming support team is available 24/7 via Live Chat on the platform.
All self-exclusion requests are handled with complete confidentiality. Your information will not be shared with any third party. Read Privacy Policy us for more information.
Problem gambling rarely appears suddenly. It usually develops slowly and subtly. Recognise these early signs so you can act before the situation becomes more serious:
Mib8 members who enjoy gaming in a healthy way consistently practise the following habits:
Answers to common questions about responsible gaming and mib8 self-control tools.
Everything you need to play responsibly is available in one place on the mib8 platform.
Complete your identity verification (KYC) to keep your account secure and ensure withdrawals are processed smoothly.
Review your weekly and monthly activity statements to understand your gaming patterns and their financial impact.
Enable two-factor authentication (2FA) and review your login device list to protect your account.
Enable warning notifications via email or in-app when your spending limit is almost reached.